At Cool Stuff Auctions, we take pride in providing quick, efficient delivery services. Our products typically leave our facilities within 24 hours (Mon-Sat). Our standard shipping options are provided by USPS Priority Mail & UPS. Upgraded shipping options are available for expedited delivery.
Domestic (Within the USA): All items are professionally packaged to ensure safe shipment. If you desire expedited shipping, the cost will be calculated during the checkout process. We ship daily Monday-Saturday to ensure your item arrives in a timely manner.
Outside of the USA: We offer international shipping via USPS International Air (under 3lbs), USPS International Priority Mail, or UPS which will be calculated during the checkout process. In some cases, international shipments will experience delays due to customs, and unfortunately we cannot control this type of delay. You will be responsible for any import or customs fees for your delivery.
RETURNS You may return most items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Returns must be requested and approved by email first. Items must arrive in the same condition as when it left our possession, including any tags or certification/authenticity stickers. Removed tags or certification/authenticity stickers will void your refund. You will be responsible for the return shipping costs.
If you need to return an item, simply contact us at firstname.lastname@example.org and we'll notify you via e-mail of your refund once we've received and processed the returned item. If you have any questions, please email us at email@example.com.